Frequently Asked Questions

Adzova is a marketplace that connects clients with verified legal, tax, and compliance professionals — lawyers, chartered accountants, company secretaries, GST practitioners, and business consultants.

No, you can browse the professionals directory and service pages without an account. You'll need to sign up to request a consultation, book an appointment, or message a professional.

Every professional on Adzova is verified, and the platform gives you a shared workspace, appointment scheduling, secure messaging, and billing — all in one place, instead of managing everything over email and calls.

Use the professionals directory to filter by category, city, language, and experience, or browse a specific service page and submit an inquiry — a matching professional will reach out to you.

The professional receives your request and can accept or decline it. Once accepted, a shared workspace is created where you can chat, share files, and track progress together.

Yes, on a professional's profile you can request an appointment for a specific date and time within their published working hours, choosing an online or in-person meeting.

Yes, once you've worked with a professional through a shared workspace, you can leave a rating and review on their profile.

After signing up as a professional, complete your profile — headline, bio, experience, languages, specialties, and at least one service — and our team will review and verify your profile.

From your professional profile, set your working hours for each day of the week. Clients can only book appointments within the hours you've configured.

Clients can send you a consultation request or request a specific appointment slot. Accepting either automatically creates a shared workspace for that engagement.

You can raise quotations and invoices to your clients directly from a workspace, and track payments and payouts from your dashboard.

Pricing depends on the engagement — professionals set fixed, hourly, or custom pricing for their services. Share your requirement through a service page or a professional's profile and you'll receive a quote for your specific case.

Yes, professionals can raise invoices directly within your shared workspace, which you can view and pay from there.

Refund requests are handled on a case-by-case basis through the professional you engaged with — reach out via your workspace and our team can assist if needed.

Every professional submits their credentials and identity documents for review before receiving a Verified badge on their public profile.

Yes. All traffic is encrypted in transit over HTTPS, and access to your data is controlled by role-based permissions across every workspace.

You can raise the issue directly within your shared workspace. If it isn't resolved, our support team can step in to help mediate.